Senior Consultant · Oracle · Hamburg, Germany

Sanket Z

I help the world's leading cruise lines deploy, upgrade and optimise Oracle Hospitality Cruise systems — SPMS, FMS, OPI payments, booking integration and border control — with measurable performance and happy customers.

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Years in consulting
15+
Global cruise clients
20+
Professional certs
9
A modern luxury cruise ship sailing across the open ocean at golden hour
20+ Global cruise lines supported across international fleets

Trusted on projects across the world's leading cruise lines

  • Hurtigruten
  • Ponant
  • AIDA
  • Silversea
  • NYK
  • MSC
  • Hapag-Lloyd
  • Holland America
  • Royal Caribbean
  • Disney
  • Fred Olsen
  • NCL

About

A techno-functional consultant for cruise hospitality

With a Master's in Distributed Systems and over fifteen years in enterprise consulting, I bring deep techno-functional expertise to the cruise industry. At Oracle I lead the deployment and upgrade of Oracle Hospitality Cruise FMS, SPMS and OPI PMS across international clients — pairing hands-on technical delivery with estimation, pre-sales, workshops and training.

I have spearheaded implementations that consistently achieve optimal performance and high customer satisfaction — from payment gateway and booking-system integrations to EU GDPR compliance, border control and fleet data optimisation. I enjoy untangling complex integrations and mentoring support teams so solutions keep delivering long after go-live.

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Core competencies

What I help cruise lines deliver

End-to-end expertise across the Oracle Hospitality Cruise stack and the integrations that surround it.

  • Luxury cruise ship sailing on open ocean

    Oracle Hospitality Cruise

    Deployment, upgrades and support of Fidelio OHC — SPMS NextGen and FMS — across global fleets.

  • Contactless payment terminal and POS hardware

    Oracle Payment Interface (OPI)

    Secure payment gateway integration and OPI implementation aligned to PCI and operational needs.

  • Passport and travel documents for border control

    Border Control & EU-LISA

    NextGen border-control implementation for cruise, meeting EU-LISA entry/exit requirements.

  • Calendar and reservation planning notebook

    Booking & Reservation Integration

    Connecting SPMS/FMS with IBS, Seaware and HRS CRM booking and reservation platforms.

  • Programming code on screen for API integration

    REST API & Interface Integration

    Designing, integrating and testing REST APIs and third-party interfaces across the estate.

  • Business analytics dashboard with charts

    Reporting & Analytics

    Crystal Reports development and modification, plus reporting that drives operational insight.

  • Cybersecurity padlock representing data protection

    GDPR Compliance & Purging

    Leading EU GDPR compliance and data-purging programmes across cruise fleets.

  • Empty conference room with whiteboard and presentation screen

    Pre-sales, Estimation & Workshops

    Estimation, pre-sales, workshops and training across cruise customers, fully documented.

  • Global support headset and world globe on desk

    Mentoring & Global Support

    Mentoring support staff and providing global cruise support to keep fleets sailing.

Cruise ship sailing on the ocean connected to enterprise IT systems — SPMS, FMS, OPI payments and API integrations

My domain

Where hospitality meets enterprise technology

Cruise operations are uniquely demanding: onboard guest services, payments, fleet management and cross-border compliance all have to work together — at sea, around the world, around the clock. I sit at that intersection, translating business needs into reliable Oracle solutions.

  • Implementation lead across FMS, SPMS & OPI for international cruise clients
  • HQ-to-fleet data transfer optimisation and fleet splits
  • Migrations between booking platforms with zero-surprise cutovers
  • Compliance-first delivery — GDPR, border control, secure payments

Career

Professional experience

Fifteen-plus years across cruise consulting, database engineering and ERP delivery.

  1. Senior Consultant — Cruise

    2019 — Present

    Oracle · Germany

    • Techno-functional deployment and upgrades of Oracle Hospitality Cruise FMS, SPMS and OPI PMS.
    • Estimation, pre-sales, workshops and training across cruise customers, with full documentation.
    • Integrated booking & reservation systems including IBS, Seaware and HRS CRM.
    • REST API and third-party interface integration and testing; Crystal Reports development.

  2. Oracle Database Specialist

    2015 — 2019

    net-linx GmbH

    • Oracle database specialist focused on implementing new database features.
    • Skilled with Unix, Linux and Data Pump for resilient data operations.
    • Website creation and digital marketing with Google Analytics.

  3. ERP Consultant

    2014

    Tata Consultancy Services

    • Implemented Oracle Punch-out functionality in E-Business Suite with multiple vendors for Air Liquide.
    • ERP technical documentation and end-to-end implementation support.

  4. Consultant

    2010 — 2014

    Capgemini

    • Techno-functional consultant for end-to-end ERP implementation in Finance and Order Management.
    • Comprehensive ERP technical documentation and support.

Selected work

Project highlights

A snapshot of cruise programmes I have led or delivered.

  • Implementation Lead

    OPI & SPMS — Ponant

    Led the implementation of Oracle Payment Interface and SPMS for Ponant, end to end.

  • Fleet Management

    FMS Split — Hurtigruten & HX

    Led the FMS split of Hurtigruten and HX, separating data and operations cleanly.

  • Migration

    Seaware Migration — Ponant

    Migrated Ponant from IBS to Seaware with optimised HQ-to-fleet data transfer.

  • Compliance

    EU GDPR Compliance & Purging

    Spearheaded fleet-wide GDPR compliance and data-purging programmes.

  • Border Control

    NextGen Border Control — TUI / Hapag

    Delivered border control and NextGen implementation for TUI Hapag.

  • Booking Systems

    ResOnline FMS & Booking

    Led FMS and booking-system projects for Hurtigruten, NYK, AIDA and Silversea.

Always learning

Certifications

Staying current across AI, data, cloud and delivery.

  • Agentic AI
  • Generative AI for Business Leaders
  • Data Science Foundations
  • Oracle SQL Expert
  • Project Management
  • Agile Methodologies
  • Google Cloud Foundations
  • Python Fundamentals
  • Database Management

Let's talk